Dialpadの評判・口コミ 全51件

What do you dislike?

The app has noticeable glitches & no automatic recording of calls

What do you like best?

The SF integration is useful. being able to use the dialer from either the app or the Salesforce Lightining window keeps my calling habits streamlined & adaptable

Recommendations to others considering the product:

Great solution for basic functions. although, if you plan to integrate with salesforce, there are quite a few glitches. Not sure whose side that is on though.

What do you dislike?

The SFDC connection didn't always work (contact details)

What do you like best?

I like how I was able to setup an office number, and with the app installed on my phone, it would ring my phone and with that, I don't have to give out my personal number.

Recommendations to others considering the product:

If you're going for a wireless setup, you may need a dedicated dongle for your headset

What do you dislike?

Lots of bug issues still currently. Would love to find better reporting as well instead of what is offered inside the standard dash for admins

What do you like best?

I love the ability to be able to listen to all the recordings after our team finishes a call. Gives a great chance for us to follow up on any opportunity and revisit the great moments

Recommendations to others considering the product:

Always make sure to check do Not disturb!

What do you dislike?

It could be easier to navigate. I also don’t really like bouncing back and forth between Dialpad and my personal phone.

What do you like best?

It’s is a great way to reach out to students and volunteers without having to use my personal number.

Recommendations to others considering the product:

N/a

What do you dislike?

Sometimes it does't connect properly to Salesforce, so our call notes don't save.

What do you like best?

Easy to make calls and send texts to clients

What do you dislike?

I would like to have the option to make video calls

What do you like best?

Dialpad really helps me communicate with costumers, my boss and even family. Audio is great and texts always go through right away, also, having in in my cell phone makes me love it even more.

What do you dislike?

The primary issues we've had have been around the Dialpad app stability, especially on the mobile app, but that has been been getting better over the years.

What do you like best?

The call quality has been phenomenal. We regularly receive compliments on how clear we sound from our customers.

The overall onboarding and management experience has been positive. Everything was very simple to setup.

What do you dislike?

I honestly don't have anything bad to say about it.

What do you like best?

It's very easy to use. I like being able to edit contact names. Always works, little to no down time.

What do you dislike?

Call quality is poor and I often have difficulty getting international calls to go through

What do you like best?

Clean layout, easy to use and navigate the system